Terms and conditions

The service is operated by Olena Chyzhyk, IČO 24035181, with its registered address at Pařížská 2161, 272 01 Kladno, Czech Republic (the “operator”).

The operator is a sole trader operating under a trade licence; the trade-registry record is available from the relevant trade-licensing authority.

An order is an offer to conclude a contract. The contract is concluded when the order is confirmed and the customer completes payment.

The subject is the delivery of a Breakfast Box to the chosen apartment at the agreed time. The exact contents and allergens are shown before ordering.

Breakfast is delivered in the 07:30–09:00 morning window. Delivery is only available at properties that provide the service.

Where a property supports it, a breakfast may be ordered before arrival. This is a property-specific service and is not available everywhere.

Payment is made online before delivery, in EUR or CZK, depending on the currency set for the order.

Consumer-protection law may apply to the relationship, in particular regarding withdrawal and complaints, to the extent provided by law.

In addition to statutory rights, Crumbly accepts cancellations until midnight before the scheduled delivery day. Once an order has been included in the morning delivery route, it can no longer be cancelled. Details are in the Cancellation and refund section.